Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 2 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
What will the cost of shipping be, and how long before it will arrive?
For an estimate of shipping time and cost, place the item in your cart and an estimate will be given at the checkout page.
Custom and personalized orders
Custom orders for different sizes are priced at the same rate per square inch as the original design.
Sizing details
The size of each piece can have a slight variation due to the nature or reclaimed wood. Usually the size will be within half of an inch.
Gift wrapping and packaging
We offer gift wrapping with brown craft paper and twine to accentuate the rustic nature of our work.
Care instructions
We recommend a light dusting of your piece with a dry duster or clean rag. Heavier cleaning can be done with canned air (that you also use on a keyboard). Liquid or chemical cleaners may alter the color.